Terms & Conditions/Appointment Policy

Welcome to Stone Mountain Healing! These terms and conditions outline the rules and regulations for the use of Stone Mountain Healing’s Website.  

Stone Mountain Healing  

222 17th Street  

Pacific Grove, CA 93950   

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Stone Mountain Healing’s website if you do not accept all of the terms and conditions stated on this page. 

Cancellation policy:

If you need to reschedule or cancel your appointment, please give at least 24 hours notice, otherwise we reserve the right to charge a fee depending on the service. We allow one missed appointment per calendar year. 

Missed appointment fees:

 $145.00 for Herbal Consult/Telemedicine - Initial (Pacific Grove), $60.00 for Herbal Consult/Telemedicine - Follow Up (Pacific Grove), $85.00 for Acupuncture Return Treatment (Pacific Grove), $145.00 for Acupuncture Initial Consultation and Treatment (Pacific Grove), $75.00 for Acupuncture Return Treatment (Black Hawk), $207.00 for Facial Rejuvenation Initial Consultation and Treatment, $105.00 for Acupuncture Initial Consultation and Treatment (Black Hawk), $169.00 for Facial Rejuvenation Acupuncture - Return Treatment 

Financial policy: 

Cancelled appointments will incur a $70 charge if not received sooner than 24-hours in advance of an appointment. Emergencies (such as hospitalizations and family emergencies) are exempt and are at the discretion of the practitioner to allow. "No shows" will be charged the full amount of their scheduled appointment. Payment methods Cash is accepted and preferred. Checks and credit cards are also accepted. 

Returned checks: 

Returned checks will result in an additional $30 fee. 

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of United States. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.   Privacy Your use of Stone Mountain Healing (here also referred to as SMH) is subject to Stone Mountain Healing’s 

Privacy Policy. 

Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.  

Electronic Communications 

Visiting SMH or sending emails to Stone Mountain Healing constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.  

Your Account 

If you use this site or sites linked to Stone Mountain Healing, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Stone Mountain Healing is not responsible for third party access to your account that results from theft or misappropriation of your account. Stone Mountain Healing and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content at our sole discretion.  

Children Under Thirteen

 Stone Mountain Healing does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use SMH only with permission of a parent or guardian. 

Links to Third Party Sites/Third Party Services

 STM may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Stone Mountain Healing and Stone Mountain Healing is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Stone Mountain Healing is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Stone Mountain Healing of the site or any association with its operators. Certain services made available via SMH are delivered by third party sites and organizations. By using any product, service or functionality originating from the StoneMountainHealing.com domain, you hereby acknowledge and consent that Stone Mountain Healing may share such information and data with any third party with whom Stone Mountain Healing has a contractual relationship to provide the requested product, service or functionality on behalf of SMH users and customers.  

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use SMH strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Stone Mountain Healing that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Stone Mountain Healing or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Stone Mountain Healing content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Stone Mountain Healing and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Stone Mountain Healing or our licensors except as expressly authorized by these Terms.  

International Users 

The Service is controlled, operated and administered by Stone Mountain Healing from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Stone Mountain Healing content accessed through StoneMountainHealing.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.  

Indemnification 

You agree to indemnify, defend and hold harmless Stone Mountain Healing, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Stone Mountain Healing reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Stone Mountain Healing in asserting any available defenses.  

Arbitration 

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.  

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. GRATITUDE ACUPUNCTURE & WELLNESS AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. STONE MOUNTAIN HEALING AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. STONE MOUNTAIN HEALING AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STONE MOUNTAIN HEALING AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF STONE MOUNTAIN HEALING OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.  

Termination/Access Restriction 

Stone Mountain Healing reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Stone Mountain Healing as a result of this agreement or use of the Site. Stone Mountain Healing’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Stone Mountain Healing’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Stone Mountain Healing with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Stone Mountain Healing with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Stone Mountain Healing with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.  

Changes to Terms

 Stone Mountain Healing reserves the right, in its sole discretion, to change the Terms under which StoneMountainHealing.com is offered. The most current version of the Terms will supersede all previous versions. Stone Mountain Healing encourages you to periodically review the Terms to stay informed of our updates.